Tuesday, 4 March 2014

Ransomware :- What to Do If Your Computer Gets Infected

Some malicious programs that infect computers build the user’s documents and different necessary files hidden or inaccessible. Some dangerous malware, just like the CryptoLocker, pops up a message tight cash so as for the victim to induce the files back. If this can be what your laptop is experiencing, then you’ve been a victim of a ransomware attack. you'll be able to retrieve or get your files back while not paying those cybercriminals some cash just by restoring them from a backup. However, this method can solely succeed if you make a copy your files on a each day. Otherwise, it'll attending to take a while, and even worse, your cash so as to induce your necessary documents and files back.

The chances of obtaining your files back rely upon the character of the malware that infected your laptop. Ransomware, typically hides files and claims that it had done a lot of worse than that. you simply ought to notice a secure means on a way to unhide your files and acquire away with the ransomware. CryptoLocker is kind of tough to submit to as a result of it encrypts the files, and so notifies you that you simply need to organize a payment so as to get a decoding key to induce your files back. thus however does one go around with a malware/ransomware attack like this? attempt the steps below:

STEP 1: Try to research about the malicious program that infected your computer. You can search for its name, symptoms, and solutions on the web and see if the suggested solutions will help you get your files back.

STEP 2: If the previous step did not resolve your problem, see if the missing files are just hidden.

STEP 3: Boot your computer into Safe Mode by following the sub-steps below:

For Windows 7:

STEP 3a: Restart your computer.

STEP 3b: Before Windows start to load, press [F8] repeatedly.

STEP 3c: When you get the boot menu, select the Safe Mode option.

For Windows 8:

NOTE: Booting into Safe Mode will require a real keyboard and mouse (or touchpad).

STEP 3a: With Windows running, go to Power options, similar as to how you shut down your computer.

STEP 3b: While holding down the [Shift] key, click Restart.

STEP 3c: When you get to a menu, click Troubleshoot, then Advanced options, and then select Startup Settings.

STEP 3d: On the Startup Settings page, select Restart.

STEP 3e: On the following menu, type the number “4″ to boot into Safe Mode.

STEP 4: Once your computer is booted into Safe Mode, configure Windows to display the hidden files. To do this, follow the instructions below that correspond to the Windows version you’re using.

For Windows 7:

STEP 4a: From Windows Explorer, select Organize, then Folder and search options.

STEP 4b: Click the View tab, and then select Show hidden files, folders, and drives.

For Windows 8:

STEP 4a: From File Explorer, check the Hidden items option in the View tab.

STEP 5: Check if you can see your missing files.

STEP 6: If you see one, try to open it and see if it’s still working properly.

STEP 7: To unhide a file, group of files, or all the files in a folder, right-click on it, select Properties, and then unselect the Hidden option.

STEP 8: If unfortunately you’re unable to find your missing files after following the steps above, you have no choice but to pay the cybercriminals the amount they’re asking for.

NOTE: If in case this is your last choice, just make sure that you don’t use your regular credit card to protect you from further data or financial loss.

STEP 9: Once you have recovered your files, clean out your computer to remove any other harmful content. If you need further details, see How to clean an infected PC.

STEP 10: Make sure to back up your files regularly to avoid this scam from happening again.

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