Thursday 25 July 2013

Phone-scams-and-computer-repair-know-your-facts-to-protect-your-computer

Description

In case, you are getting a phone call regarding your PC infection then no need to respond. This is not a help from technical vendor but a scam.




























Solution:

Cybercriminals are targeting PC and Mac owners day by day. They pretend to work with nationally-recognized tech company. These fraudsters claim that they have scanned your PC remotely and found viruses on it. Due to fear of losing their important data, users actually provide them access to their PC. After getting access to your computer, they show you scary looking error messages which lead you towards installing more protective software onto the system. Resultantly, they take victim’s online shopping and banking information. Scammers use publicly available information to contact you initially and then make educated guess about the operating system of your PC. Always remember that reputed tech companies never access your PC remotely without your permission.

If you are receiving such phone calls then follow the below tips:

1. If you have any doubt, hang up the phone and call the company at their publicly listed telephone number. Contact information is always given on their web site.

2. Avoid providing credit card or banking account information to someone on a fake call — even if they claim to be from a computer support company.

3. Don’t give remote access to your computer to any technician unless they are from a reputed computer support company.

After getting victimized by a phone scammer:

1. Contact your credit card or bank and discuss the problem with the scam anticipation team to have the charges reversed. Also, ask them to protect your account from future charges.

2. Immediately change your computer password. Further, change the password of any online accounts that may have been provided to the cybercriminal.

3. Update your security software and run a full scan on your computer.

These tips may prove to be helpful for you. For more from the XpertCrewTM team, please follow us on Twitter @Techvedic or contact Techvedic’s computer support helpdesk, as per below contact-details:

U.S. +855-859-0057 (http://www.techvedic.com/ )

U.K. +800-635-0716 (http://www.techvedic.co.uk/ )

CA 1-855-749-5861 (http://www.techvedic.ca/ )

AU 1-800-197-298 (http://www.techvedic.com.au/ )

We would be more than happy to help you. We are available 24/7.


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